FAQS

What is the Platform?

Platform is a professional, internet based LMS and Exam Platform, using which you can conduct tests for your aspirants (students or employees). A fast yet easy approach that lets you store your questions and tests on an online testing platform seamlessly.  Simple procedure involved in the creation and assignment of tests with the smooth development of reports.

Considering an example: If in case you want to conduct a test for a group with multiple aspirants. Platform is the right place where you can create, distribute and generate scores, to the performed tests efficiently.

Hybrid testing algorithm complemented with optimum security offers suitable environment for taking test whenever and wherever you want to. Although it is an online LMS and assessment program, but no additional software or plug in  are required for you (user) and for your users (students).

How to activate a Free Trial account?

You can activate a Free Trial account from website.

Click on Sign up option and enter few basic details for creation of your account. Once created the account, input the required credentials and start a new experience the best LMS and Online Exam Software.

How to check the test result and review the performance of the associated students?

Platform will save the calculated test results, that can swiftly be reviewed and exported for further forefront analysis. From the Report section, the user can easily view and export results seamlessly.

How Platform will ensures cheat protection?

Platform constitutes of special Anti-Cheat features that can be used to avoid cheating in the test paper, for eg:

  1. Grouping
    • a. Shuffle Questions within Subject
  2. Shuffling
    • a. Option wise Shuffling Test Options
    • b. Mandatory to attempt all the questions
    • c. Allow user to move back and forward
  3. Time Settings
    • a. Section wise time
    • b. Automize time for all questions in a test

Will my data on Platform kept private?

Yes, the uploaded data on Platform will be secured. The data stored in terms of credentials, tests, products, etc. will be restricted and secured to any external threat. All the data is stored in Encrypted form.

Can I remove my uploaded content from the panel?

Yes, you can easily remove the uploaded content from the panel. This includes the textual matter like subjects, topics, questions, tests , packages, etc.

How to terminate a subscribed plan?

Once you have subscribed to a particular plan, it cannot be terminated. Moreover, if in case you want to upgrade, you can easily upgrade your account in the sequential account type offered.

Do I need to install any additional software?

No. The Platform does not require any additional software installation.

Tests can be Created and Taken using standard devices that are listed below:

* Computer web browsers

* Smart phones

* Tablets

Does Platform require plugins such as Flash, Active X or Java?

Plugins like Flash, Active X or Java are not necessary to be installed for accessing Platform. However, if in case your created test contains video or audio files, then it is mandatory for you and your users to update their computer with a plugin

What is an API and how can I use it to integrate my softwares?

The API (Application Programming Interface) is the set of instructions that will be used to interface the Platform with third party software and applications. Developers can easily retrieve the up-to-date documentation of the created instructions. For more details you can contact us.

Does Platform work on an iPhone and/or iPad?

Yes, Platform works on all major operating systems, web browsers and devices ensure a streamlined  service, that can be accessed hassle-free wherever and whenever you want to.


Platform is compatible with all the major operating systems including:

- Windows

- Macintosh

- Linux

- Chrome OS / Chromebook

- Smart devices including:

- iPhone

- iPod touch

- iPad

- Android

Can I upgrade from Trial to a paid edition?

You can easily upgrade from a Free Trial account to a paid account . For upgrading your account, you can follow the below mentioned steps.

What is Platform Exam’s refund policy?

No, we do not offer any refund.

Once you made a payment against a subscribed package (with or without top ups) and later because of any reason you want to discontinue the offered services, We will not be able to refund your amount as per our updated payment policy.

What happens if I reach the testing limit?

Once the offered test attempt reaches to 90% of the limit, you will get a notification through mail to upgrade your plan on your registered email id.

How does platform Exam back-up and secure my data?

Platform has an incremental backup of all data. Our website is hosted  24/7 by highly secured, encrypted cloud data servers at various international locations to ensure the highest level of security for your data. Our 256-bit encryption provides security to all the passwords when stored on our system. Think LMS and Exam does not process/ record/ store your payment details, like card numbers.The transactions are performed using secured third party payment gateway vendors that are Banks,eSewa,Khalti etc.

I have subscribed to a paid plan in the past. What happens if I don’t renew it?

Once, you miss the expiry date for renewal of your account. Our sales associate will get in touch with you over the call or on the email, to keep you informed and updated that how to renew the services and avoid termination of the account.

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